The deposit is half the fee, fixed, confirmed in writing when the office accepts, sent electronically before she sets out, and kept by the house if you cancel.
Fifty percent. Not forty, not sixty, not a range, not a conversation. The deposit is half the ladder figure, and the office writes the exact sum into the WhatsApp thread at the moment it accepts the booking. She leaves once it has cleared.
A same-day massage of one or two hours, for a client the house already knows, paid in full at the door. That is the whole exception, and it is kept narrow on purpose. Stretch it by an hour, a day or a second therapist and half goes first again.
Card, Revolut, Wise or crypto. Each settles electronically before anyone leaves home. Bank transfer is not among them. Cash is not among them either: cash comes through the door with her and pays the balance. Payment details appear only inside the confirmed thread, after acceptance. A request for money that comes before the yes, or from any other sender, is not the house.
A first hour: EUR 180, of which EUR 90 goes ahead. Three hours: EUR 540, with EUR 270 ahead. A pair for two hours: EUR 720, with EUR 360 ahead. The night: EUR 1,250, with EUR 625 ahead.
It stays paid. Cancel early or cancel late, it is not returned. Only force majeure, narrowly read, turns it into credit, and never into cash. The reasoning is set out in full on the cancellation policy.