Most bookings confirm with half the fee paid ahead, a first booking among them, and what a cancellation costs turns on how early you send it. One exception: a same-day hour or two for a client someone on the roster has visited before, settled at the door.
Cancel, and the notice you gave sets the cost. Not a flat rule. A scale, three steps long, measured from the moment your message lands in the thread to the booked time.
Two further rules sit on top of every step. If another client books the hour you gave up, the whole deposit is returned to you. If you can show that the house lost less than the amount it kept, the house keeps only that lower amount.
A cancellation never leaves you liable for damages. What the scale keeps is fee, the share of it already earned by the time your message arrives, and nothing is added to that share.
A booking can change date once at no cost. Write in the thread more than twenty-four hours before the booked time, and pick a new date no later than fourteen days after the original one. The deposit then crosses to the new date whole. Any further move, and any move requested inside the last twenty-four hours, is measured on the scale above as if it were a cancellation sent that minute, and the part the scale does not keep carries over to the new date.
Half of the listed fee, before she sets out. The reply in the thread names the figure, and she leaves once it has cleared. Seven kinds of booking carry it:
The last line is the one new clients miss. A first booking is a deposit booking. An hour tonight from a name the thread has never read carries half of that hour's fee before she moves. Once that first evening has gone as booked, your next same-day hour or two is settled at the door like anyone else's.
The split, six ways. Eight hours overnight with one therapist for a single client: half the night's figure goes ahead and the other half is handed over at the door. A pair for three hours with one client, six single hours on the ladder: three of them clear first, three on arrival. Two hours, reserved tonight for tomorrow: one hour's worth now, one when she knocks. Ninety minutes on a first booking: three quarters of an hour's fee before she leaves, the same in the room. A couple keeping one therapist for the whole night: one solo night's figure ahead and one at the door. A pair of therapists overnight for one client: eight single hours clear first and eight are the balance, while the same night for a couple doubles every part of that. A late hour, a Saturday, the length of the ride: none of it adds a cent inside the ring. Halve the figure in the rates table of any profile and you have the deposit.
One booking pays nothing ahead. One. A client someone on the roster has visited before, asking today, for one therapist, for an hour or two. She reaches a central address forty to sixty minutes after the hour is agreed, and the full fee is handed over when she knocks.
Read it as the exception, because that is what it is. Widen any part of it and the half comes back. Three hours instead of two. Tomorrow instead of tonight. A pair instead of one. A hotel by the runway instead of a room by the canal. A first message instead of a second. Each of those is a deposit booking, and a long history with the house does not change it.
Every price on this site is a euro price, and the euro figure is what the booking costs. Card is the first way to settle a deposit, and Revolut, Wise and cryptocurrency are there for a client who prefers one of them. Before she sets out, the booking conversation states in writing the exact deposit and how to send it. The balance is settled at the start of the visit, by card or in cash. Cash in a major currency other than euro is accepted, and the exact sum in that currency is written into the thread before she leaves. The order of the messages is on the booking page.
A booking taken without a deposit and cancelled before she has left costs nothing, and there is nothing to settle. Cancelled once she is travelling, it costs the share of the fee her journey stands for.
If the house is unable to perform a booking, you decide what happens to the deposit. You can have all of it returned. You can also leave it with the house against a later date, and it is held for as long as you need to choose one. If the therapist you booked cannot come, you are told before she would have set out, and you either pick someone else on the roster or take the deposit back.
A meeting that ran over, a cold, a flight the airline moved, a change of heart at eleven: those are changes on your side, and the scale at the top of this page measures them.
End a session before the booked time is up and the full fee stays due. The hour was reserved for you, she made the journey to your room, and the minutes you leave unused cannot be offered to anyone else at that hour.
What a session includes, and where its limits sit, is hers to decide. If her safety or her comfort is not respected, or a limit she has stated is pressed, she ends the visit there and then. She is at your door by then, having travelled out for an hour kept clear for you, so you owe the fee for the time held for you, and no further sum of any kind.
A booking is a false booking when it meets any one of these criteria:
An ordinary missed appointment meets none of these criteria. It is handled as a cancellation, on the scale at the top of this page.
A booking that meets a criterion, and a visit she ends because a limit was pressed, each lead to a short internal note written by the house. That note records the date, the events, and the name and number used to book. Twelve months after it is written, it is deleted. It stays inside the house and is not passed to any other person or business. The house reads it for one purpose only: to decide whether a further booking from the same person is accepted. The privacy page sets out what is recorded and how to object to the note or ask for it to be corrected or removed. Should those events possibly be a criminal offence, the house may report them to the police.
Your own name, your own number, a door that opens at the agreed hour: that is all that is asked. The note exists for women who walk into rooms they have never seen, alone, after midnight, on the strength of a few typed lines.
A cancelled client sometimes brings up the fourteen days. Here is the position, one step at a time.
A booking agreed by message is a contract concluded at a distance. Book 6 of the Dutch Civil Code, articles 6:230m to 6:230z, sets the rules for such contracts and carries the EU Consumer Rights Directive into Dutch law. Those articles ordinarily give a consumer fourteen days in which to withdraw from a distance contract. Article 6:230p removes certain contracts from that right, among them services related to leisure activities where the contract fixes a specific date or period. Every booking here is for a named hour on a named day, or for one named night, which is the kind of contract that exception is for. For that reason the fourteen-day right does not arise for a booking with this house.
A same-day booking has a second footing. Before she sets out, the booking conversation asks you to confirm two things: that you want the session performed at once, and that you understand the fourteen-day right will not apply once it has been performed.
The rest of what binds a booking on both sides sits in the terms. The general questions sit in the FAQ.